Frequently asked questions

General

Where is CCR located?

The CCR offices are located in the Netherlands. CCR has representatives accross Europe, United Kingdom & the Unites States.

Which areas does CCR serve?

The CCR team is helping clients worldwide. 

How can i contact the CCR team?

Please contact us through the Contact form.

What are the business hours of CCR?

Our office is opened from 09:00 – 17:00 CET. 

What services does CCR provide?

ClassicCarRatings provides valuation reports for collectable cars, market reports & business data services targeted at insurance & auction houses. As an extension of the service, a my garage feature is offered both on web & in the CCR App.

Valuation

What is the price of a valuation?

CCR Online valuation: €82,50

CCR Valuation on location €192,50

CCR Revaluation: €46,00 / billed annually

 

Discounts apply with certain insurance companies & clients

How does the valuation process work?

After your submission is received, our team will check & complete your inquiry. In some cases, you will be contacted to add more context to your vehicle. After your inquiry has been completed and confirmed, your vehicle is manually matched to the right batch in our platform. A tailored valuation is then made & sent to you.

What kind of vehicles does CCR valuate?

CCR values all collectable vehicles. As long as your model is in our platform, we can process your valuation. 

What information do i need to enter for a valuation?

Our valuation inquiry form covers all aspects of your collector vehicle. We need this information to get a clear image of the vehicle at hand. Not all fields are mandatory, but we always need the Make, Model, Type, Registration number, VIN, Mileage, Originality information & a few pictures.

How do i know a CCR valuation is reliable?

CCR has spent the past 10 years building a platform with worldwide vehicle sales results. Through this platform, we can give accurate valuations driven by data & facts.

Can i request a fast delivery?

We currently don’t offer a priority delivery. If your valuation is an urgent matter, please contact our team to discuss the possibilities. 

How do i receive my valuation & report?

Once our team has processes your valuation, a PDF report is sent to your e-mail. At the same time, your valuation will be available in the my garage section of our website & app.

What are delivery times on a valuation?

Currently, we aim to deliver your valuation report within 10 working days.

Does CCR give support if there is any discussion?

In the case of a discussion/ dispute about your valuation, our team is ready to assist. In rare cases, we can produce the data on which your valuation is based to give more insights. This solves 90% of the cases.

Why do i need a valuation for my vehicle?

To set a fair asking price or evaluate offers from buyers or dealers.

To determine the replacement value for coverage or claims (especially for comprehensive or agreed-value policies).

Lenders often require a vehicle valuation to assess loan-to-value ratio.

To accurately divide assets or assess the value of an estate.

For calculating depreciation, business use deductions, or capital gains/losses.

Some jurisdictions base taxes or duties on a vehicle’s assessed value.

How does CCR determine vehicle values?

Our team determines vehicle values using our own valuation platform. This platform contains pricing data for over 60.000 vehicle models. In some cases, our team will be assisted by our valued brand partners. 

Market reports

What are the costs of a market report?

Updated prices can be found in our Market reports shop.

Can i request a custom market report?

Yes, you can. Select the custom option in our Market reports shop.

Can the CCR team advise me when buying a new vehicle?

Our team is ready to assist in the acquisition process of your new vehicle. Please reach out to us to discover our consultancy service.

How do i receive my market report?

Your market report will be delivered through e-mail. Please allow us up to 10 working days to process an up-to-date market report.

Business Services

What services does CCR offer Insurance companies?

ClassicCarRatings offers insurance companies an allround valuation solution. Our tailored solutions include a portfolio scan to check for valuation discrepancies, an end-to-end valuation workflow for insured vehicles including a client portal, that functions as your control panel.

How does CCR help Auction houses?

ClassicCarRatings assists auction houses in background checks of collector vehicles & valuation guidelines to create market estimates.

Do you give advice to Investors?

The ClassicCarRatings team advises investors through market reports and consultancy services. Our team has worldwide connections to source your collector vehicle.

How can CCR be of interest to Car Clubs

We can offer custom valuation packages for your members.

Our team has assisted in several legal cases for contra-expertise & estate valuations. Please refer to our Legal page or contact us.

App

How can i use the CCR app?

All information about the app is available on the App page.

Invoicing & payments

Does CCR offer refunds, guarantees or cancellations?

We don’t offer refunds. However if your insurance company decides not to accept our valuation, we will refund your invoice. Your annual revaluation can be cancelled at any moment. 

What are your payment methods?

We work together with Stripe, our payment provider to ensure a smooth payment. We currently accept bank transfer, iDeal & creditcards. 

Privacy

What is the CCR privacy policy?

Our privacy policy can be found on the Legal documents page. 

How can i delete my personal data?

Your account page contains a button to delete your personal data.

Does CCR adhere to the relevant privacy laws?

Yes, CCR adheres to GDPR regulations.

Will my data be shared with third parties?

Please refer to our Legal documents.

For how long will CCR store my data?

Your content will be stored until your account is deleted to ensure a correct revaluation each year. 

×